Terms and Conditions

These Terms and Conditions ("Terms") govern your use of https://tsktechnologies.in and the SaaS and AI products offered by TSKINDIA TECHNOLOGY LLP (together, the "Services"). By creating an account, clicking "I agree", or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

Who we are. The Services are provided by TSKINDIA TECHNOLOGY LLP ("TSKINDIA", "we", "us", "our"), a limited liability partnership registered in India (LLPIN: ACY-9086). Our registered office is at Shop No. 108, 109, S.B.J Complex, Vedvyas Pur, Railway Road, Meerut, Uttar Pradesh 250002, India.

Using the Services for an organisation. If you accept these Terms on behalf of a company or other organisation, you confirm that you have authority to bind it. In that case, "you" means that organisation.

Other documents. Our Privacy Policy (https://tsktechnologies.in/privacy-policy) explains how we handle personal data and forms part of these Terms. Some products may have additional terms, or a separate written agreement with a business customer. If those conflict with these Terms, the specific product terms or the signed agreement will apply.

These Terms are an electronic record under the Information Technology Act, 2000 and the rules under it. They do not require a physical or digital signature.

Eligibility. You must be at least 18 years old and able to enter a legally binding contract under the Indian Contract Act, 1872. You must not be barred from using the Services under any applicable law.

Your account. You must give accurate and complete information when you register, and keep it up to date. You are responsible for keeping your password safe and for everything that happens under your account. Tell us immediately at info@tsktechnologies.in if you suspect unauthorised access.

Acceptable use. You agree not to use the Services to:

We may investigate suspected breaches and remove content, suspend accounts, or report activity to authorities where the law requires.

Some Services use artificial intelligence to generate text, code, images, summaries or other content ("Outputs") from what you submit ("Inputs").

Outputs may be wrong. AI can produce results that are inaccurate, incomplete, biased, or similar to content generated for other users. Outputs are not professional advice, including legal, medical, financial or tax advice. You are responsible for reviewing Outputs and deciding whether to rely on them.

Your responsibility for Inputs. You must have the rights and any consents needed for the Inputs you submit. Do not submit other people's personal data or sensitive personal data unless you are legally allowed to.

Ownership of Outputs. As between you and TSKINDIA, you own your Inputs and, to the extent the law allows, the Outputs generated for you. You may use Outputs for any lawful purpose, subject to these Terms.

Prohibited AI uses. You must not use AI features to create deepfakes or impersonate real people, generate content that is illegal or harmful, spread misinformation, or make decisions with legal or similarly significant effects on people without human review.

Model training. We do not use your Inputs or Outputs to train AI models unless you opt in, as described in our Privacy Policy.

Third-party models. Some AI features run on models from third-party providers. Their availability and behaviour may change, and we may switch providers without notice to keep the Services running.

Some Services are free and some require a paid plan. The price, features and billing cycle of each plan are shown on our website or in your order or agreement.

Payment. Fees are charged in advance for each billing period, monthly or yearly, through our authorised payment partners. We do not store your card or bank details; payment partners process them under their own terms. Prices are in Indian Rupees (INR) unless stated otherwise and exclude GST and other applicable taxes, which will be added to your invoice.

Renewal. Paid plans renew automatically at the end of each billing period unless you cancel before the renewal date. For recurring payments, we follow Reserve Bank of India rules on e-mandates, including notifying you before a charge where required.

Price changes. We may change our prices. We will give you at least 30 days' notice before a new price applies to your plan, and the change takes effect from your next billing period.

Late or failed payments. If a payment fails, we may suspend paid features until the amount is paid.

Refunds. You can cancel at any time, and you will keep access until the end of the period you have paid for. Fees already paid are non-refundable, except:

To request a refund, email info@tsktechnologies.in within 30 days of the charge. Approved refunds are paid to the original payment method within 7 to 10 working days.

Custom projects. Fees, milestones and refunds for custom software development are governed by the separate proposal or agreement you sign with us.

Our intellectual property. TSKINDIA and its licensors own the Services, including the software, source code, designs, text, graphics, logos and trademarks. We give you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your own or your organisation's internal purposes, under these Terms. All other rights are reserved.

Your content. You keep ownership of the files, data and other content you upload ("Your Content"). You give us a limited, worldwide, royalty-free licence to host, store, process and display Your Content only as needed to provide, secure and support the Services. This licence ends when you delete Your Content or your account, except for backups kept for the period stated in our Privacy Policy.

You confirm that you have all rights needed to upload Your Content, and that it does not infringe anyone's rights or break any law.

Feedback. If you send us ideas or suggestions, we may use them freely without paying you or owing you any obligation.

Copyright complaints. If you believe content on the Services infringes your copyright or trademark, email info@tsktechnologies.in with details of the work, where it appears, and your contact information. We will review the complaint and act in line with the Copyright Act, 1957 and the Information Technology Act, 2000.

Third-party services. The Services may link to or integrate with third-party websites, tools or services. We do not control them and are not responsible for their content, availability or practices. Your use of them is governed by their own terms.

Availability. We work to keep the Services running, but we do not promise they will be uninterrupted, error-free or always available. We may change, update or discontinue features. If we discontinue a paid Service, we will give reasonable notice and refund any prepaid fees for the unused period.

Disclaimer. To the fullest extent the law allows, the Services and Outputs are provided "as is" and "as available", without warranties of any kind, express or implied. This includes warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

Limitation of liability. To the fullest extent the law allows:

Indemnity. You agree to indemnify and hold harmless TSKINDIA, its partners, employees and agents from claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Services, or Your Content.

Termination by you. You can stop using the Services and delete your account at any time from your account settings or by emailing info@tsktechnologies.in.

Termination by us. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or if your use creates a risk to us or other users. Where reasonable, we will tell you why and give you a chance to fix the problem.

After termination. Your right to use the Services ends. You can request an export of Your Content within 30 days, after which we may delete it as described in our Privacy Policy. Sections that by their nature should survive will continue to apply, including intellectual property, disclaimers, limitation of liability, indemnity and governing law.

Governing law. These Terms are governed by the laws of India.

Dispute resolution. If a dispute arises, please contact us first, and we will try to resolve it informally within 30 days. If it is not resolved, it will be referred to arbitration by a sole arbitrator appointed by mutual agreement, under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration will be Meerut, Uttar Pradesh, and the proceedings will be in English.

Jurisdiction. Subject to the arbitration clause, the courts at Meerut, Uttar Pradesh have exclusive jurisdiction. This does not limit any right you have as a consumer to approach a Consumer Commission under the Consumer Protection Act, 2019.

Grievance redressal. Complaints about the Services, content, or these Terms can be sent to our Grievance Officer:

Changes to these Terms. We may update these Terms from time to time. We will post the new version on this page with a new "Last updated" date, and notify you by email or in the product of significant changes at least 15 days before they take effect. If you continue to use the Services after that, you accept the updated Terms.

General. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a right is not a waiver of it. You may not transfer your rights under these Terms without our written consent; we may transfer ours as part of a merger, acquisition or sale of assets. We are not liable for delays caused by events beyond our reasonable control, such as natural disasters, network failures, or government action. These Terms, with our Privacy Policy, are the entire agreement between you and us about the Services.